Technically, Parnassus Creative is the owner of any domain name registration we process via our contracted agent (DreamHost.com) to get the domain name registered. However, because we are acting as your representing agent we voluntarily turn over the ownership to you upon your request.
Why do we retain any ownership? Because there are certain responsibilities associated with registering a domain name which when not handled correctly can cause the domain name to become unreachable, or at least not get a visitor to where the site owner wants them to reach.
When a domain name is submitted for initial registration, renewal, or transfer to a different service or owner there are usually several notifications and verification emails sent to the email address for the owner of record. Prompt action sometimes must be taken when these emails are received – Parnassus Creative anticipates this and will take the appropriate action when required so that your domain name will work as you want and need it to work.
Here is the process of getting a domain name registration working:
- New Domain Name Registrations = Availability is verified, a submission is made to DreamHost.com and a payment for the fee is processed. The submission includes the owner’s name, mailing address, phone number, email address, and depending upon the extension for the domain name other information is required to be submitted. DreamHost.com then verifies the owner’s email address is valid before following through on the submission. This verification process is accomplished via an email that is sent to the owner’s address and the recipient must click on a link in the text of the email to complete the verification process – the problem here is that email could land in your Spam or Junk Mail folder and unless you know to look for it you may never even see the email. After the submission has been made, the correct DNS (Domain Name Servers) information must be associated with the domain name so that the internet will be directed to the correct internet address (also known as IP Address) where the site’s files are actually being hosted – this information is edited via the registering service provider whether that is DreamHost.com or another agency where it is has been initially processed. After the DNS information is corrected, it sometimes takes a few hours for that information to propagate across the internet. After the domain name is reaching the correct hosting service, that service provider must then know where to forward the visitor within their system. This is normally done by adding the domain name to their database and associating it with the correct user account files and folders in their system. The entire process from start to making the website ‘Live’ can take anywhere from a few minutes to 48 hours even when everything is done correctly. Any errors along the way can add considerable delays or serious consequences.
- Renewal of Domain Name Registrations = So long as there are no changes being made to the registration, this is a fairly simple process. A payment to cover the renewal fee is made to DreamHost.com or the agency where the registration has been processed. Upon confirmation payment has been received, the request for renewal can be submitted to the service provider. It is best to make the renewal request prior to the expiration of the registration, sometimes there are additional fees required to reclaim an expired domain name registration (could be an additional $100). The process can take as few as a couple of minutes to several hours to complete the renewal process.
- Transfer of Hosting Service provider (not domain name registration service provider) = this is presuming that the domain name registration service provider is not DreamHost.com. User Account access with the domain name registration service provider is required in order to edit the DNS (Domain Name Servers) that directs visitors to the correct hosting service provider where the actual website files and folders are located. After the domain name is reaching the correct hosting service, that service provider must then know where to forward the visitor within their system. This is normally done by adding the domain name to their database and associating it with the correct user account files and folders in their system. The entire process from start to making the website ‘Live’ can take anywhere from a few minutes to 48 hours even when everything is done correctly. Any errors along the way can add considerable delays or serious consequences.
- Transfer of service provider for the domain name registration = User Account access with the current domain name registration service provider is required. The ‘Transfer Ownership’ must be set to ‘Yes’ for the domain name. A request for a transfer authorization code must be submitted – this sometimes is sent via an email to the address on record for the domain name registration owner, other times it is provided on screen. This transfer authorization code must be entered at the new domain name registration service provider to validate the transfer request is legitimate. The process after the transfer authorization code being received is similar to the process used for New Domain Name Registrations, the main difference being that it is processed as a Registration Transfer and not a new registration.